The device was returned for investigation.Upon evaluation of the device, the reported issue was confirmed.In addition, front panel mouth crack and corrosion on the bottom chassis were observed.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time, however, if additional information becomes available, this report will be supplemented accordingly.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the phenomenon ¿unable to connect to a scope¿ occurred due damage in the lower part of the scope connector.The root cause of the damaged scope connector cannot be identified.The event can be prevented by following the instructions for use which state: "do not apply excessive force to the light source and/or other instruments connected.Otherwise, damage and/or malfunction can occur." olympus will continue to monitor field performance for this device.
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