Product complaint # (b)(4).Investigation summary = > the device associated with this report was returned for analysis.The photo investigation and visual examination of the returned device confirmed the reported allegation, wear can be seen on the device and the base of the tip cracked.The etchings of the device can be seen and read not confirming that allegation.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.Device history lot = > a search of the depuy nonconformance (nc) quality system found no nc¿s associated with this product/lot combination.Based on the inability to find any nc¿s against the provided product code/lot code combination, it is reasonable to conclude that there are no anomalies with regard to manufacturing or inspection contained in the device history records that would contribute to the reported event.
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