The manufacturer was initially contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously reported an allegation of an issue related to a bipap device's sound abatement foam.The patient alleged difficulty breathing; device has service required message; headache.There was no allegation of serious or permanent harm or injury.The device was returned to the manufacturer's product investigation laboratory for investigation.During investigation, evidence of sound abatement foam were not observed in the base unit.Dust/dirt contamination inconsistent with degraded sound abatement foam was observed throughout device enclosure, and airpath, suggesting a source external to the device.Observed evidence of water ingress in the blower box and inside of the blower, suggesting the use of non-distilled water in the humidifier water chamber.Observed evidence of water ingress on the p4 connector.The device's downloaded event log was reviewed by the manufacturer and found two erorrs.The manufacturer concludes can confirm the contamination found in the device enclosure suggests a source external to the device.Can confirm evidence of water ingress in the blower and blower box.Can confirm corrosion on the p4 connector due to water ingress.
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