On (b)(6) 2022, drive devilbiss healthcare was notified of an incident regarding an alternating pressure and low air loss mattress system, which is intended to be used as one component of a comprehensive, multi-disciplinary pressure injury management program.The end user reported that the mattress system, which is used by her son, who is paralyzed, was sinking in the center cells.A replacement pump was provided, but it did not resolve the issue.She stated that her son "is now developing a lot of bed sores due to this." drive has yet to receive any information regarding the patient's overall pressure injury management program.Drive will continue to investigate the incident.
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