MAUDE Adverse Event Report: ANGELINI THERMACARE LOWER BACK & HIP 8HR L/XL 2CT; HOT OR COLD DISPOSABLE PACK.

Model Number ThermaCare HeatWraps - Lower Back & Hip

Device Problem Fluid/Blood Leak (1250)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Type  malfunction  

Event Description

On 04-sep-2021, a spontaneous report from the united states was received from a consumer via telephone regarding a female consumer who used thermacare lower back and hip 8hr l/xl heat wraps.Medical history and concomitant products were not provided.On an unspecified date the consumer opened up a box of thermacare lower back and hip 8hr l/xl heat wraps and noticed there was black on the inside of it.The consumer noted it looked like one of the little pads had been leaking stuff on the heat wrap.She thought that during the packaging and stitching went through the wrap causing leakage of black substances on the wrap in two areas.No additional information was provided.

Manufacturer Narrative

The root cause cannot be identified.The site investigated this complaint by reviewing the device history records and manufacturing controls.The review of the device history records and production controls met the product release criteria.Consumer reports she "noticed there was black on the inside of it.The consumer noted it looked like one of the little pads had been leaking stuff on the heat wrap." without the physical sample for evaluation, the root cause of the consumer reporting she "noticed there was black on the inside of it.The consumer noted it looked like one of the little pads had been leaking stuff on the heat wrap" cannot be determined.The sample is not available for evaluation by the manufacturing site.Our manufacturing operations employ quality control procedures which include in process testing, and visual inspection, to ensure the quality of the product being packaged.No quality issues were identified upon this review of the batch device history record, in process attributes and variable quality checks or, inspection of retained samples.Retained samples met the product description and the product is within expiration date.

• Brand Name: THERMACARE LOWER BACK & HIP 8HR L/XL 2CT
• Type of Device: HOT OR COLD DISPOSABLE PACK.
• Manufacturer (Section D): ANGELINI; 1231 wyandotte dr; albany GA 31705
• Manufacturer (Section G): BRIDGES CONSUMER HEALTHCARE; 811 broad street, suite 600; chattanooga TN 37402
• Manufacturer Contact: scott hughes ; 811 broad street, suite 600; chattanooga, TN 37402 ; 4237178579
• MDR Report Key: 14118360
• MDR Text Key: 298804557
• Report Number: 3007593958-2021-00056
• Device Sequence Number: 1
• Product Code: IMD
• UDI-Device Identifier: 00305733010037
• UDI-Public: 00305733010037
• Combination Product (y/n): N
• Reporter Country Code: US
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: Consumer
• Reporter Occupation: Other
• Type of Report: Initial
• Report Date: 04/14/2022

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Lay User/Patient
• Device Expiration Date: 01/31/2024
• Device Model Number: ThermaCare HeatWraps - Lower Back & Hip
• Device Lot Number: ET2209
• Was Device Available for Evaluation?: No
• Initial Date Manufacturer Received: 09/04/2021
• Initial Date FDA Received: 04/15/2022
• Was Device Evaluated by Manufacturer?: Device Not Returned to Manufacturer
• Is the Device Single Use?: Yes
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Unknown
• Patient Sequence Number: 1
• Patient Outcome(s): Required Intervention
• Patient Sex: Female