Siemens has completed the investigation.The reason behind elevated rp500e na+ and k+ value appears to be preanalytical/sample integrity issues associated with the sample.The samples tested before and after the escalated sample did not exhibit unusual signature related to sample-signal on the instrument log file.This confirms that the escalated sample related discrepancy is not originating from sensor or system performance.Proper sample collection devices, sample handling, mixing and time to sample analysis is required to ensure accurate patient test results.
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