A hillrom technician reported a customer alleged a latitude boom caught on fire.No additional details were shared regarding the incident.There was no patient/user injury reported.Upon inspection by the customer¿s electrician, parts of sheathing were noted to be damaged with exposed wires found running through the conduit from the front outlets to the back outlets.A search of hillrom maintenance records for sn (b)(4) did not show hillrom performed any preventative maintenance on this device.It is unknown if the facility performs preventative maintenance on their device.The latitude arm system was sold to wittrock in 2016, which is no longer in business.Based on the event reported, reportable malfunction, and the serial number (b)(4) manufactured in 2008, hillrom considers this event reportable.
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