The customer reported that during reprocessing, there was a problem with the water supply time for the washing tank of the oer-6, as the time was longer than expected, indicating there was a weaker water flow in the reprocessing basin.The issue was resolved by replacing the subject device (maj-2317-water filter).The water filter was previously replaced in february 2022.There was no patient or user injury reported due to the event.This report is being submitted for the issue with the water filter (maj-2317), with patient identifier (b)(6).The issue with the olympus endoscope reprocessor (oer-6) is being reported on the medwatch with patient identifier (b)(6).
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The device history record was unable to be reviewed for this device.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the cause of the event is likely due to the adhered substances temporarily increased in the filter and extended the programming process time.It is also, likely the water supply time was longer than usual since the amount of water supplied was not sufficient and a decreased the specified amount.Additionally, it is possible the iron oxide, aluminum derived from the piping used in the surrounding area and; the silicon, calcium, phosphorus mineral components, chemicals, and components are present in supplied tap water.Olympus will continue to monitor field performance for this device.
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