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Model Number 3L80-22 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/07/2022 |
Event Type
malfunction
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Event Description
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The customer observed falsely elevated carbon dioxide (co2) results generated on the architect c4000 processing module for multiple samples that were questioned by the physician.There were approximately 5 patients with co2 results that generated results >30 mmol/l (reference range is 22 to 29 mmol/l).The following example data was provided: patient a: initial result = (b)(6) mmol/l, repeat = (b)(6) mmol/l.Samples were sent to a reference laboratory for comparative testing: (b)(6) 2022 sid (b)(6) initial result = (b)(6) mmol/l, reference lab result = (b)(6) mmol/l.(b)(6) 2022 sid (b)(6) initial result = (b)(6) mmol/l, reference lab result = (b)(6) mmol/l.(b)(6) 2022 sid (b)(6) initial result = (b)(6) mmol/l, reference lab result = (b)(6) mmol/l.(b)(6) 2022 sid (b)(6) initial result = (b)(6) mmol/l, reference lab result = (b)(6) mmol/l.No impact to patient management was reported.
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Manufacturer Narrative
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The complaint investigation for falsely elevated carbon dioxide results included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, and device history record review.Return testing was not completed as returns were not available.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances or deviations with lot number 60300uq08 and the complaint issue.Labeling was reviewed and sufficiently addresses the customer's issue.The water system results show a high co2 content.Based on our investigation, no systemic issue or deficiency with the carbon dioxide assay for lot 60300uq08 was identified.
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Search Alerts/Recalls
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