This is a similar device report, a similar device of the reported device was sold to us.The reported device is not marketed in the us.Investigation: as of the date of this report the complaint product was not provided for investigation.Therefore, a thorough investigation is not possible.Batch history review: the device quality and manufacturing history records (dhr) have been checked for all leading device(s) lot numbers and the products found to be according to our specification valid at the time of production.There are no similar complaints against the same lot number(s) with this error pattern.The review of risk assessment revealed that the overall risk level (severity 3(5) x probability of occurrence 2(5)) according to din en iso 14971 is still acceptable.Explanation and rationale: based on the provided information and due to a lack of the complained product, a clear conclusion cannot be drawn.The x-ray pictures have been evaluated.No clear signs could be found which could give a hint regarding the dislocation.As noted, it is possible that soft tissue damage facilitated the dislocation.Conclusion and measures / preventive measures: based upon the investigation results a clear root cause conclusion cannot be drawn.There is no indication for a material-, manufacturing- or design-related failure.In the event that the complaint product will be provided for investigation in the future, an update of this report will be provided unsolicited.Based on the investigation results, a capa is not necessary.
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