Model Number 865240 |
Device Problem
No Audible Alarm (1019)
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Patient Problems
Low Oxygen Saturation (2477); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/25/2022 |
Event Type
Injury
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Manufacturer Narrative
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A follow-up report will be submitted upon completion of the investigation.
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Event Description
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It was reported that the intellivue mx800 patient monitor did not alarm for a desaturation event on (b)(6) 2022 between 01:00 and 07:00 for a neonatal patient in nicu.The device was reported to be in use on a patient, but no adverse event to the patient or user was reported.
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Manufacturer Narrative
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This case was initially reported as a product problem but was updated to serious injury.Sections b and h were updated.
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Event Description
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It was reported that the neonatal patient lost consciousness.
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Manufacturer Narrative
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A philips field service engineer (fse) went to the customer site and collected the clinical audit log and status / configuration report for the mx800 which were forwarded to philips product support engineering (pse) for analysis.During the evaluation of the log, it was found that the data in the provided log did not start until 03:42 on (b)(6) 2022 and did not cover the complete time frame reported by the customer.The bed with label 2444b was not found in the provided logs.In addition, the alarm review from the bedside monitor and the trend data review from the central station were not made available for analysis.While onsite, the fse checked the performance of the monitor and found the mx800 to be working as intended.No trouble was found with the dev ice.Based on the data provided, the exact cause for the reported issue could not be established.
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Search Alerts/Recalls
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