A user facility reported to olympus that a front panel button did not function.The problem, as reported to olympus, was identified during preparation for use.There was no patient injury, associated with the problem, reported to olympus.
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This supplemental report is being submitted to provide the results of the manufacturer¿s investigation.A review of the device history record (dhr), a review of the instructions for use (ifu), as well as a historical trending analysis were conducted during this investigation.The review of the dhr did not find any abnormalities or anomalies identified during production.The device met all specifications upon release.The ifu contains the following statements: ¿do not apply excessive force to this video system center and/or other instruments connected.Otherwise, damage and/or malfunction can occur.Do not wipe the external surface with hard or abrasive wiping material, the surface will be scratched.Use this instrument only under the conditions described in ¿transportation, storage, and operation environment¿ and ¿specifications¿ in the appendix.Otherwise, improper performance, compromised safety and/or equipment damage may result.¿ based on the results of the investigation, a definitive root cause could not be determined.During the device evaluation, the user¿s report could not be duplicated.Olympus will continue to monitor the field performance of this device.
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