The subject device was received and evaluated.Device inspection , and as requested by the customer, service repair performed forceps passage check and found tear marks on walls of the channel.In addition, the distal end plastic cover found with dents and scratches.The a-rubber (bending section) c-cover was noted with crack including the (i/t) insertion tube.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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It was reported during reprocessing , metal debris was expelled from the device.According to the customer, the unit passed leak test however, would like an inspection of the device to ensure no internal damage exists.There was no patient harm or injury reported.No user injury reported.
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Correction to e3, the reporters title was biomedical engineer.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause could not be determined.However, that it is likely that a part of an accessory was broken and exited from the biopsy channel due to inappropriate accessory handling by the user.The following is included in the instructions for use (ifu) and may have helped prevent the event: "inspection of the instrument channel" "if insertion or withdrawal of endotherapy accessories is difficult, straighten the bending section as much as possible without losing the endoscopic image.Inserting or withdrawing endotherapy accessories with excessive force may damage the instrument channel or endotherapy accessories and could cause some parts to fall off and/or cause patient injury." "if the distal end of an endotherapy accessory is not visible in the endoscopic image, do not open the distal end or extend the needle of the endotherapy accessory.This could cause patient injury, bleeding, perforation, and/or equipment damage." "for more information on combining the endoscope with particular endotherapy accessories, refer to combination equipment and the instruction manuals for the accessories.Also, refer to their respective instruction manuals for operating the accessories." olympus will continue to monitor field performance for this device.
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