We received an allegation of a questionable inr result from a coaguchek xs meter with serial number (b)(4) that allegedly caused a patient to be hospitalized due to bleeding.The patient's blood pressure was reportedly low.The meter result at an unknown time was reported to be 3.7 inr.The result was reported to the doctor, who reportedly advised the patient to go to the emergency room immediately.While at the hospital, blood was reportedly found in the patient's stool.The laboratory result at 6:12 pm from a venous draw was reported to be 7.4 inr.The patient was reportedly given vitamin k to bring the inr down.The patient was also reportedly given a blood transfusion.The therapeutic range was reported to be 2.5 inr to 3 inr.The interval of testing was reported to be once a week.
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The test strips and meter were requested for return.The test strips used on the date of the event were no longer available.The reporter's meter was provided for investigation where it was tested using retention strips and retention controls.Testing results (qc range = 2.3 - 3.5 inr): qc 1: 2.9 inr; qc 2: 2.9 inr; qc 3: 2.9 inr.The obtained qc values were in the allowed range of the used combination strip lot - qc lot.All measurements were without error messages.The results alleged by the customer were not observed in the meter¿s patient result memory because the results were erased prior to the delivery to the investigation site.Per product labeling: "coaguchek method uses human recombinant thromboplastin.Therefore, the comparability to tests using other human recombinant thromboplastins is best, whereas higher deviations can occur with other thromboplastin types.However, those higher differences between thromboplastins of different (rabbit, bovine) origin are not an issue specific for coaguchek assays.Similar differences can be observed when a human recombinant thromboplastin-based laboratory method is compared with several other (rabbit, bovine) laboratory methods." the investigation did not identify a product problem.The cause of the event could not be determined.Occupation is patient/consumer.
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