The root cause cannot be identified.There is limited device specific information provided, no batch number or return sample was available for evaluation.Without a batch reference number or return sample, a manufacturing and technical evaluation cannot be completed for the wrap involved in this case.No product quality related trend identified for the subclass adverse event safety request for investigation.Care should be taken when using the device, following all safety and use information as provided with the wrap to avoid the risk of blisters and other skin irritations.The manufacturing operations employ quality control procedures which include in process testing, thermal testing and visual inspection, to ensure packaged product quality.
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On 21-apr-2022, a spontaneous report from the united states was received regarding a female consumer (age not provided) who used a thermacare lower back and hip 8hr l/xl heat wrap.Medical history and usage of concomitant products were not provided.On 19-apr-2022, the consumer topically applied a thermacare lower back and hip 8hr l/xl heat wrap to her lower back.Two hours after applying the heat wrap, she experienced that it tingled.The heat wrap was difficult to remove, and it became stuck to her.It left a flesh burn.It was also noted that she developed a burn which was further described as an abrasion burn.The consumer was not able to provide any further information about the device and declined to further participate in the adverse event process.No additional information is expected.
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