Richard wolf medical instruments corporation is the importer of this device.Rwmic is submitting this report on behalf of richard wolf gmbh (manufacturer).Follow-up report #2 is to provide fda with the results of the device product history evaluation about this mdr.New information: the following fields have new information: d4 (udi #), h6 (type of investigation, investigation findings).Corrected information: d2 (product code).Patient information: no patient information was collected as device was not being used on a patient when the reporting issue occured.Device return status: device has not been returned as user facility claimed that the device was discarded.In lieu of the device not being returned, rwmic issued a request to richard wolf gmbh (manufacturer) for a device product history evaluation to be performed.Form 5253 (00), date: 9/2/2022.The results of the device product history evaluation: form 5253 (00), date: 9/6/2022.The reported device 5164001 with the serial number: (b)(6) was produced on 04/30/2019.The device was delivered to rwmic on 07/03/2019 and to the end user on 07/19/2019.There are no further entries of the device available.According to the user facility, the device won't be returned for investigation, so it is not possible to determine the root cause of the reported issue.The user is advised in the relevant ifu ga-a 307 / en-us / 2017-01 v2.0 / eco 2016-0316 to check the device for any damage before and after each use in section 4 checks as well as to switch off the led if it not in use in section 5.3 operation of the light source.Also, there is a safety notice about the maintenance interval in section 7.2.1 maintenance intervals.Rw gmbh has received in total 21 complaints regarding the device 5164001 in the time period of 01/01/2019 and 04/29/2022 (received the current complaint: (b)(4).There are 3 complaints that rw gmbh has received from rwmic including the current one.(b)(4).There is 1 complaint: (b)(4), that rw gmbh has no record.However, device was evaluated by rwmic due to an ethernet port not active and the results of evaluation showed no device problem found.In general, there is no previous complaint which claims the same issue with electrical burning odor.There are 9 complaints where no device problem was found.There are 8 complaints where the root cause is sporadic failure of one of the component with different issues such as contact problem of the plug/joint, no function of one of the component, loosen screw, short circuit or burned out led.No patient involvement or injuries of personal was reported.There is 1 complaint with a broken component, but the root cause is not comprehensible.There is 1 complaint where the light outlet is polluted / encrusted due to thermal influences.There is i complaint where the lamp has no function due to wear and tear.Richard wolf medical instruments corporation (rwmic) considers this mdr closed.Rwmic will submit a follow up report when new information becomes available.
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