It was reported that the flow/bubble zero unstable and jump up and down.The failure occurred during internal training.A getinge service technician (fst) was sent for investigation and repair on 2022-05-17.He could confirm the reported failure on site and within the log files.The flow/bubble sensor was replaced.The fst performed safety, calibration, and functionality checks to factory specifications.All function tests are passed.A similar failure was already investigated in a similar complaint by the getinge life cycle engineering.A fine crack of the flow/bubble sensor housing was noticed.The most probable root cause was determined as dropping of the sensor and improper handling.In addition according to the risk analysis v24 following other root causes can also lead to the reported failure: influence due to other ultrasonic devices (e.G.Flow sensor), bubble sensor not plugged but recognized, connection of non-compatible sensor, - environmental influences (atmospheric pressure, temperature, humidity, emi, over voltage), sensors are disturbed by external electric or magnetic field (emi) or ultrasonic system.According to the instruction for use chapter 5.3.1 connecting the combined flow/bubble sensor the bubble monitoring function test and flow off-set calibration has to be performed before every use.Thus a defective flow/bubble sensor should be detected prior to use, during priming.In addition as the cardiohelp includes pressure sensors and a venous probe it is able to measure and control the blood flow and parameters.If the measured values are above high limit or below low limit of the set limits the system generates a visual and acoustical alarm.The device history record (dhr) of the cardiohelp (material: 701048012, serial: (b)(4)) was reviewed on 2022-05-19.There is no indication that manufacturing issues occurred, thus production related influences are unlikely to have contributed to the reported failure.Based on the results the reported failure "flow/bubble zero unstable and jump up and down" could be confirmed.The customer will be informed about the results by the getinge sales and service unit.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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