The aquabeam handpiece and associated aquabeam scope were returned for investigation of this event.It was confirmed that the scope was stuck in the handpiece along with the scope carriage and scope carriage could not be translated to move the scope.Pliers were used to try to remove the scope carriage from the handpiece, but the attempt was unsuccessful.Cracking was seen on the adhesive of the handpiece which is indicative of the handpiece experiencing higher forces than usual.A review of the device history record (dhr) ab2000-b/serial number (b)(6) and associated aquabeam handpiece/ lot number 22c00216 was conducted, which confirmed that there were no non-conformances, failures, discrepancies, or missed steps during the manufacturing process that could be related to the reported event.The review indicated that the system met all design and manufacturing specifications when released for distribution.The aquabeam robotic system user manual, um0101 rev.F, states the following: 11.2.5 sterile: aquabeam handpiece and aquabeam scope setup: using the knobs on the carriage, advance the aquabeam scope forwards (distal) and backwards (proximal) to ensure that the aquabeam scope is fully engaged with the aquabeam handpiece.The scope tube tip should move forwards and backwards in concert with the movement of the aquabeam scope a similar complaint review for a 12-month perioud was conducted, which confirmed one (1) similar event has been reported to procept.It is possible that the unusual patient anatomy caused the handpiece to bend slightly causing the scope inside to be stuck; however, cause cannot be confirmed.Submission of this report does not constitute an admission that the manufacturer's product caused or contributed to the event.
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