The customer reported the subject device turned off automatically.The reported issue occurred while preparing the subject device for use in an unspecified procedure.There was no delay in the intended procedure.There was no patient or user injury reported due to the event.The device was returned to an olympus service center for evaluation.Additionally, upon inspection and testing of the returned device, service found that the fan was broken, causing poor heat dissipation.
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A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device met all specifications at the time of shipment.It has been over 8 years since the subject device was manufactured.Based on the results of the legal manufacturer's investigation, it is likely the fan broke and the heat was not dissipated.However, the root cause of the broken fan could not be determined.Upon inspection and testing of the device, the reported issue (device turns off automatically) was not duplicated or confirmed.In addition, service found the front panel was cracked and physically damaged.Per the legal manufacturer, these other device issues found by service have no potential to cause or contribute to death or serious injury if the malfunctions were to recur.Olympus will continue to monitor field performance for this device.
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