Device evaluation: service repair noted watertightness is not maintained due to breakage of the insertion part serpentine tube.The insertion part serpentine is crushed due to an external factors.In addition, the forceps stopped was found scraped.Wrinkles found in the insertion part due to external factors.Abnormal appearance of soft part of insertion part was observed.There is play in the curved tube.The bending angle is insufficient due to the elongation of the angle wire.The insertion angle wire found worn, frayed.There is an abnormal noise due to damage to the angle lever due to external factors.The curved rubber adhesive is missing.The video cable found crushed.There are scratches on the operation part, ud (up/down) plate, the angle lever, video cable, video connector , light guide connector, up/down angle fixing lever.There is an abnormal noise due to damage to the angle lever due to external factors.The curved rubber adhesive is missing.The video cable found crushed.Evaluation findings found watertightness not maintained (leakage) due to breakage of the insertion part serpentine tube.The customer reported issue could be confirmed.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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