The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since (b)(6) 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.Customer reports dirty internal tubing as a cause for possible poor patient outcomes.Investigation was performed by hospital and a discussion with cardioquip about the ifu cleaning procedure occurred, as cardioquip was not allowed access to the device.Upon interviewing the healthcare provider, the routine maintenance that is required (according to the ifu) was not performed adequately.
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