It was reported that the patient is having increased pain surrounding the treatment area.The patient stated the pain started on (b)(6).The patient woke with the pain, and it got progressively worse as the day went on.The pain was a little bit in the lower back, both upper hips, the pelvic area, and soft tissue in the pelvic area.The pain was below the skin.The pain level was a 9; the patient could barely move in his bed.The patient had not increased his daily activity.The patient left a message for the doctor.He's not taking anything for the pain.He was using the unit for 9 to 10 hours a day.The patient stopped using the stimulator on tuesday.The pain did not go away when the patient stopped using the stimulator.The physical therapist told the patient that his progress regressed 3 to 4 weeks.The patient stated that he was told that the bone was fusing every month since the surgery.He is not sure why he needs to use the stimulator.The patient is waiting for the doctor to call him back.Customer service offered to send the patient a new assembly bag to replace the one he has now, but he told them to wait until he hears from his doctor first.He will call back with an update.It was later reported on (b)(6) 2022 that customer service received a call from sales representative who stated that the patient is not going to continue the treatment.The patient's doctor told them that it was up to them if they wanted to continue the treatment or not.The patient is not returning the product.No further information has been reported at this time.
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