The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction tubing leak.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot k338 was conducted.There were no non-conformances related to this lot.This lot met all release requirements.A review of kit lot k338 shows no trends.Trends were reviewed for complaint categories, alarm #1: air detected and tubing leak.No trends were detected for these complaint categories.The complaint kit and smart card were returned for evaluation.A review of the data on the smart card verified the occurrence of multiple alarm #1: air detected warnings during the treatment.Examination of the received kit found no obvious manufacturing issues or evidence of a leak.The customer reported seeing a fluid leak on the floor underneath the anticoagulant (ac) bag.The ac bag and respective ac drip chamber were leak tested and no leaks were identified.The same test was repeated with the saline bag and saline drip chamber and no leaks were found.A leak test was performed on the collect tubing line and ac tubing line and no leaks were found.Lastly, each of the pump tubing segments and the collect tubing line were pressure tested and no leaks were identified.An examination of the returned kit did not verify any leaks.The customer complaint was not verified.No manufacturing related defects were identified during this investigation.No further action is required at this time.This investigation is now complete.(b)(4).H.M.23-jun-2022.
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