Model Number M00546650 |
Device Problems
Failure to Power Up (1476); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/31/2022 |
Event Type
malfunction
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Event Description
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It was reported to boston scientific corporation that a spy ds controller was used during an endoscopic retrograde cholangiopancreatography (ercp) with spyglass investigation procedure performed in the common bile duct on (b)(6) 2022.During the procedure, the spyglass does not boot properly.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.
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Manufacturer Narrative
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(b)(4).The device has not been received for analysis.Upon receipt and completion of the problem analysis of the complaint device, if there is any further relevant information from that review, a supplemental medwatch will be filed.
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Event Description
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It was reported to boston scientific corporation that a spy ds controller was used during an endoscopic retrograde cholangiopancreatography (ercp) with spyglass investigation procedure performed in the common bile duct on (b)(6) 2022.During the procedure, the spyglass does not boot properly.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.
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Manufacturer Narrative
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Block h6 (impact codes): impact code f1001 is being used to capture the reportable event of aborted/cancelled procedure.Block h10: the returned spyglass ds digital controller was analyzed by enercon technologies, and a visual evaluation noted that the top cover had a finish damage and had sticky residue inside connector socket.A functional evaluation noted that video was intermittent.This was caused by fibers and unknown particles on the catheter interface contacts.Contacts were cleaned to restore video.Per the evaluation conducted by enercon technologies, the reported event could not be duplicated.A risk review confirms this is not a new or unanticipated event.As per report attached, the issue is unlikely related to manufacturing, as product analysis identified issues related to use and maintenance and did not identify any manufacturing defect.Based on all gathered information, the conclusion code selected for this event is cause traced to maintenance, which indicates that problems are traced to improper routine or preventative maintenance.
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Search Alerts/Recalls
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