Model Number ALLURA XPER FD20 |
Device Problems
Positioning Failure (1158); Device Emits Odor (1425); Overheating of Device (1437)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 05/27/2022 |
Event Type
malfunction
|
Event Description
|
It has been reported to philips that during a diagnostic procedure there was a burning smell and a problem with moving the table.The user message ¿table movements partly available¿ was prompted to inform the user.The procedure was continued in another room.No harm has been reported to philips.Philips has started an investigation of this complaint.
|
|
Manufacturer Narrative
|
Philips has investigated the reported problem.According to the information collected, motorized longitudinal movement of the tabletop was no longer available during the procedure.A user message was prompted to inform about the geometry issue.A philips service engineer inspected the system on site and identified that the node interface unit (niu) circuit board was burned.The failure of the niu circuit board caused the burning smell and loss of table movements.The philips engineer replaced the niu circuit board and the system was returned to use in good working order.The niu circuit board was scrapped and not available for further analysis.The exact root cause of the failure could therefore not be confirmed.
|
|
Search Alerts/Recalls
|