Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Unknown event date.The initial reporter is j&j company representative.The device associated with this report was returned for analysis.Visual examination of the product confirmed the complaint.Device presents scratches and nicks on various locations.Depuy considers the investigation closed.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.A search of the complaint database found similar reports for this type of damage and the root cause was attributed to heavy use and wear out.Device was manufactured in 2016, it is over 5 years old.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post market surveillance.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.The product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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