Investigation summary: it was reported there was mold seen around the plunger rod of the flush syringe.To aid in the investigation, one photo was provided for evaluation by our quality team.The photo shows two syringes in their packaging flow wrap.From the photo it appears that one of the flushes has embedded degraded resin.No other defects or imperfections were observed.A device history record review was completed for provided material number 306546, lot number 1335315.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Based on the investigation and with the photo sample analysis the symptom reported by the customer is confirmed, but without the physical sample analysis a probable root cause could not be offered.Complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
|