Model Number N/A |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/08/2022 |
Event Type
malfunction
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Event Description
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It was reported that during incoming inspection, the inner pouch was found to be torn.No adverse consequences were reported.Attempts have been made.Additional information on the reported event is unavailable at this time.
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Manufacturer Narrative
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(b)(4).Foreign: japan.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.(b)(4).Multiple mdr reports were filed for this event, please see associated reports: 0001825034-2022-01529 and 0001825034-2022-01531.
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Event Description
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No further event information available at the time of this report.
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Manufacturer Narrative
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Evaluation of the returned products confirmed damage to the sterile packaging pouch.Sterility has not been compromised as the outer sterile barrier is intact.The reported event is confirmed.Device history record was reviewed and no discrepancies relevant to the reported event were found.The likely condition of the products when they left zimmer biomet was conforming to specifications.The root cause of the reported event is likely due to transit damage.This event is no longer considered a reportable event.A corrective action has been opened to investigation this event further.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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