The customer reports during a diagnostic cystoscopy using a viscera cysto-nephro videoscope to assess response to therapy for bladder cancer, the scope was unable to pass through a stricture at the bladder neck.Sequence of events as follows: an olympus flexible scope was connected and white balanced in a routine fashion.The scope was well lubricated and subsequently the patient's urethral meatus was cannulated.The patient had a normal-appearing urethra with no masses, lesions, or polyps.The prostate was absent.There were no masses lesions polyps or areas suspicious for cancer.Neobladder without evidence of tumor.Pt had a 14-fr stricture near the bladder neck.The scope was unable to pass through the stricture.Upon retracting, the scope broke and appeared to loop de loop on itself.As such, it was unable to be retracted and removed.The patient was taken urgently to the operating room for removal.The patient's current condition is stable.The customer states there were no procedural or anatomical challenges that could have caused or contributed to the reported event.
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