Model Number OER-PRO |
Device Problem
Restricted Flow rate (1248)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/09/2022 |
Event Type
malfunction
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Manufacturer Narrative
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During troubleshoot the customer removed the water supply hone and cleaned the filter at the incoming water port.The filter was cleaned as described in the instructions for use (7.13).The filter was cleaned but the customer indicated the filter still has residue.Replacement parts have been ordered by the olympus field service engineer.The investigation is ongoing; therefore, the root cause of the reported issue cannot be determined at this time.However, if additional information becomes available this medical device report will be supplemented accordingly.
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Event Description
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Olympus technical support engineer was informed via service inquiry that the customer endoscope reprocessor has reduced flow of water supply due to excessive debris residue on the mesh filter in the water supply hose connector which has resulted in, ¿increased cycle times.¿ the cycle time increased to 33+ minutes.No death, injury or harm had been reported.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed the reduced water flow into the reprocessing basin.A definitive root cause for this issue was not established.However, it is probable that the issue occurred because of a clogged filter.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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