MAUDE Adverse Event Report: OLYMPUS MEDICAL SYSTEMS CORP. ENDOSCOPE REPROCESSOR

Model Number OER-PRO

Device Problem Restricted Flow rate (1248)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Date 06/09/2022

Event Type  malfunction  

Event Description

Olympus technical support engineer was informed via service inquiry that the customer endoscope reprocessor has reduced flow of water supply due to excessive debris residue on the mesh filter in the water supply hose connector which has resulted in, ¿increased cycle times.¿ the cycle time increased to 33+ minutes.No death, injury or harm had been reported.

Manufacturer Narrative

The olympus field service engineer (fse) spent time troubleshooting and investigating issue where customer reported that the cycle times had increased on the oer pro scope washer.Customer stated that the internal water filters had been replaced, but no improvement in cycle times.Fse determined that an external environmental issue occurred with the water quality being supplied to the scope washer.Suggested to customer to have facility investigate water issue.Also, suggested to customer to include a pre-filtration water system prior to the water supply being connected to the oer pro scope washer.Fse proceeded to replace the water supply valve which showed signs of "clogging" in the component.After reassembling the scope washer, a test cycle completed with no errors.Unit is back in proper, working condition.Equipment repaired and verified according to oem instructions.Software attributes have been verified and confirmed.Equipment passed the electrical safety test and results were attached to this service record.The investigation is ongoing; therefore, the root cause of the reported issue cannot be determined at this time.However, if additional information becomes available this medical device report will be supplemented accordingly.

Manufacturer Narrative

This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed the clogged mesh filter in the water supply hose connector.The investigation did not establish the root cause of the event.Olympus will continue to monitor field performance for this device.

• Brand Name: ENDOSCOPE REPROCESSOR
• Type of Device: ENDOSCOPE REPROCESSOR
• Manufacturer (Section D): OLYMPUS MEDICAL SYSTEMS CORP.; 2951 ishikawa-cho; hachioji-shi, tokyo-to 192-8 507; JA 192-8507
• Manufacturer Contact: kazutaka matsumoto ; 2951 ishikawa-cho; hachioji-shi, tokyo-to 192-8-507 ; JA 192-8507 ; 426425177
• MDR Report Key: 14954375
• MDR Text Key: 302358309
• Report Number: 8010047-2022-11558
• Device Sequence Number: 1
• Product Code: FEB
• UDI-Device Identifier: 04953170258589
• UDI-Public: 04953170258589
• Combination Product (y/n): N
• Reporter Country Code: US
• PMA/PMN Number: K103264
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: User Facility,Company Representative
• Reporter Occupation: Other
• Type of Report: Initial,Followup
• Report Date: 08/24/2022

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Health Professional
• Device Model Number: OER-PRO
• Was Device Available for Evaluation?: No
• Is the Reporter a Health Professional?: No
• Was the Report Sent to FDA?: No
• Initial Date Manufacturer Received: 06/09/2022
• Initial Date FDA Received: 07/08/2022
• Supplement Dates Manufacturer Received: 07/26/2022
• Supplement Dates FDA Received: 08/24/2022
• Was Device Evaluated by Manufacturer?: Yes
• Date Device Manufactured: 10/19/2012
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Reuse
• Patient Sequence Number: 1