Other, other text: h6: event problem and evaluation codes: updated.H3: device evaluated by manufacturer: updated.H10: visual inspection of the returned device did not reveal any anomalies.There was no evidence that the coil moved.Custom flex tend devices are manufactured with a coil reinforced shaft that extends from the connector to the neck flange, which is the proximal end of the device.Standard flex tend products are manufactured with reinforced coil throughout the entire shaft.The reported problem could not be confirmed.No fault was found.No corrective actions are planned currently.The manufacturer regularly analyzes complaint data and trends and will take further actions accordingly.No lot number was provided; therefore, device history record review could not be completed.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4)., corrected data: correction: no lot/serial number was provided, therefore the product manufacture or expiration date was unknown.
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