Oem manufacturer: the manufacturing location for this product is (b)(4).This site is an oem manufacturing site.(b)(4).Medical device expiration date: unknown.Device manufacture date: unknown.Investigation summary: according with this investigation and the information provided from the customer report, where it describes that the wire connecting between cart and slide, which is usually hard to break, was damaged.It can be noticed that this is a known failure mode (loose wire) since it has been reported in previous complaints.This failure mode was confirmed like a failure in a component (foot pedal mechanism) bought to a supplier (yang ju industries corp), for this reason a capa records were opened (b)(4) to implement corrective actions that helps to decrease or avoid recurrences.Since no lot number was provided, it can¿t be confirmed if this product was manufactured before or after the corrective actions¿ implementation.As part of this investigation, a review of customer complaint records was performed; according with the cc¿s records, nine additional complaints were received throughout the last twelve months for the same part number and issue.In the previous complaints it was concluded that the failure mode is related to the manufacturing and it was confirmed that after the implementation there were no complaints reported for the same issue.
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It was reported that the wire connecting the slide of the bd recykleen¿ foot-operated trolley sharps collector to the cart was damaged.The following information was provided by the initial reporter, translated from japanese: "this is a report about a damaged wire of sharps collector.According to the customer's verbatim report, the wire connecting between the cart and slide, which is usually hard to break, was damaged.".
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