Model Number N/A |
Device Problems
Patient-Device Incompatibility (2682); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Blister (4537); Skin Inflammation/ Irritation (4545)
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Event Type
Injury
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Manufacturer Narrative
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Zimmer biomet complaint (b)(4).Date of event: the event occurred sometime in (b)(6) 2021.Medical product: unknown.Therapy date: unknown.The customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported by the patient that the 72r electrodes and cover patches caused a rash on his skin.The patient wore them 24/7 and changed every other day.The patient stated experienced a rash and blistering.The patient uses the cover patches in the same spot.The patient did not speak to his doctor.He claims that he does not have sensitive skin.The patient will stop wearing the unit.Our customer service department is sending the patient the 63b electrodes.The patient will conduct the timed test and will call back if any issues.New 63b electrodes were shipped to the patient.It was further reported on (b)(6) 2021, that the patient was still getting welts.His doctor told him to stop wearing the unit and to send it back.The patient was sent a return label.It was reported that no further information is available.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional and corrected information.The device was not returned to zimvie for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was reviewed, and no discrepancies related to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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It was reported by the patient that the 72r electrodes and cover patches caused a rash on his skin.The patient wore them 24/7 and changed every other day.The patient stated experienced a rash and blistering.The patient uses the cover patches in the same spot.The patient did not speak to his doctor.He claims that he does not have sensitive skin.The patient will stop wearing the unit.Our customer service department is sending the patient the 63b electrodes.The patient will conduct the timed test and will call back if any issues.New 63b electrodes were shipped to the patient.It was further reported on september 21, 2021, that the patient was still getting welts.His doctor told him to stop wearing the unit and to send it back.The patient was sent a return label.It was reported that no further information is available.
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Search Alerts/Recalls
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