Model Number 3610001 |
Device Problems
Loose or Intermittent Connection (1371); Mechanical Problem (1384); Device Slipped (1584)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 06/20/2022 |
Event Type
malfunction
|
Manufacturer Narrative
|
Investigation: a terumo bct service technician checked out the machine at the customer site and was able to verify the reported condition.The technician tightened the screws on iv pole clamp and removed/replaced cable arm assembly.The tech verified machine functioned correctly as per cable arm assembly remove/replace instructions.Successful full auto test was performed before releasing machine to service.Investigation is in process, a follow-up report will be provided.
|
|
Event Description
|
The customer reported that the iv pole on the spectra optia device was loose.There was not a patient or operator involved at the time of the iv pole being loose, therefore patient information is not reasonably known.
|
|
Event Description
|
The customer reported that the iv pole on the spectra optia device was loose.There was not a patient or operator involved at the time of the iv pole being loose, therefore patient information is not reasonably known.
|
|
Manufacturer Narrative
|
Investigation: a terumo bct service technician checked out the machine at the customer site and was able to verify the reported condition.The technician tightened the screws on iv pole clamp and removed/replaced cable arm assembly.The tech verified machine functioned correctly as per cable arm assembly remove/replace instructions.Successful full auto test was performed before releasing machine to service.The device serial number history report indicates no further related issues have been reported for this device.One year of service history was reviewed for this device with no issues related to the reported condition identified.Root cause: a root cause assessment was performed for this complaint.The root cause of the loose iv pole was determined to be related to the need for an iv pole clamp screw adjustment.The root cause of the loose touch screen was determined to be related to component wear and tear.
|
|
Search Alerts/Recalls
|