A customer reported that during an emergency care procedure, using a glidescope go monitor, the screen went blank 4 times.The physician using the device reported that "2 out of the 4 times i was visualizing cords and ready to place ett and the screen would go blank." it was reported that the patient decompensated as shown by low o2 sats and decreased heart rate.The intubation was completed with assistance from anesthesia.The customer reported that the following day, x-ray showed swelling around the trachea and retropharyngeal free air from placing the ett during the emergent intubation.Follow-up information received from the customer indicated that the patient was extubated a few days later and the retropharyngeal free air resolved on repeat imaging without further complication or need for intervention.
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The customer's glidescope go monitor was returned to verathon for evaluation.A verathon technical service representative evaluated the returned glidescope go monitor but was unable to confirm the reported image issue.When connecting the customer's glidescope go monitor to known, good, test verathon equipment and manipulated, the video image was normal.No sign of damage to the hdmi connector was noted by the verathon technical service representative.The camera image quality test was performed and passed.Upon completion of the evaluation, the returned glidescope go monitor was certified and its software was updated to the latest version prior to being returned back to the customer.The customer reported a spectrum single-use blade (exact model unknown) was used in combination with the glidescope go monitor during the reported event but indicated that they had isolated the issue to the monitor.The spectrum single-use blade was disposed of and therefore could not be returned to verathon for evaluation.No further investigation is required at this time.Verathon will continue to monitor for trends.
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