OLYMPUS MEDICAL SYSTEMS CORP. VIDEOSCOPE "CYF-V2", UK VERSION; FLEXIBLE VIDEO CYSTONEPHROSCOPE
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Model Number CYF-V2 |
Device Problem
Material Split, Cut or Torn (4008)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/14/2022 |
Event Type
malfunction
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Event Description
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The customer reported that the bending rubber was torn at the tip, and metal coils were visible where the bending rubber was torn/missing.The issue was observed during reprocessing.There was no patient or user injury reported due to the event.
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Manufacturer Narrative
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The subject device was returned to an olympus service center for evaluation.During inspection and testing, service confirmed the customer¿s reported issue and found there was a leak due to a cut in the bending section cover (a-rubber).The metal braiding beneath the rubber covering was exposed, but it was not protruding.In addition, the adhesive on the bending section cover was cracked.The video connector case and video connector plug were cracked.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the cause of the event is likely due to physical stress applied to the device.Olympus will continue to monitor field performance for this device.
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