Corrections: d9/h9, h3.The reported event could be confirmed, since intraoperative images provided do show the wrong case number on the tibial guide.Information provided by the rep indicates the surgeries were performed 3 weeks apart, which indicates mix-up at the hospital is unlikely.Based on investigation, the root cause was attributed to a product mix-up related issue.The failure was caused by the parts being mixed during production inspection or packaging.It should be noted, all prophecy cases are accompanied by standard surgical instrumentation for use by the surgeon if needed.A nonconformance investigation was initiated to investigate in further detail and determine any additional necessary actions.
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