It was reported that there was an issue with dl371r- root elevator cvd.2.5mm #5c.According to the complaint description, the working end broke.During the removal of a displaced and impacted tooth (38), exposure and loosening of the tooth was performed.The broken off piece of the lifter initially got stuck in the alveolar compartment; however, it was removed with a forceps without any problems.An additional medical intervention was required.Additional patient information is not available.The malfunction is filed under aag reference (b)(4).
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Investigation results: visual investigation: the working end of the instrument is broken.We have only the part of the instrument from which the front part is broken off.The broken piece is not included for investigation.The fracture has a homogenous surface.There are no signs of material defects such as inclusions or blowholes.In order to be able to make a more detailed examination, the broken off part should also be examined.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and were found to be according to our specifications valid at the time of production.Review of the complaint history revealed that no similar complaints have been filed against products from this batch number.The review of risk assessment revealed that the overall risk level (severity 2(5) x probability of occurrence 2(5)) according to din en iso 14971 is still acceptable.Explanation and rationale: we assume that the breakage is the result of excessive force being applied.Conclusion and measures /preventive measures: based upon the investigation results a clear root cause conclusion cannot be drawn.There is no indication for a material, manufacturing or design-related failure.Based upon the investigations results a capa is not necessary.
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