Model Number 240099155 |
Device Problems
Display or Visual Feedback Problem (1184); Material Integrity Problem (2978)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/12/2022 |
Event Type
malfunction
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Event Description
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It was reported that the device lost image during a case.There was a 15 minute delay while replacing the device.There is no report of adverse consequences as a result.
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Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Manufacturer Narrative
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The product was returned to the supplier for investigation and the reported failure mode was confirmed.Alleged failure: black component strain relief broken pulling on power cord.Evaluation: "mfg process ensures cord slack between power cord panel/strain relief bushing and corc to prevent power cord from becoming unplugged from corc during normal use.Power cord panel on returned cord is bent indicating power cord was pulled with excessive force.Unit may have been moved (towed) by power cord instead of handles.The power cord was then pulled through the power cord panel.Cord slack was overcome which unplugged the main power input into the connected or cart.This excessive force caused the strain relief bushing to fail in its engagement to the power cord panel." probable root cause as per manufacturer investigation: "this excessive force caused the strain relief bushing to fail in its engagement to the power cord panel." the reported failure mode will be monitored for future re occurrence.Manufacture date is not known.
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Event Description
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It was reported that the device lost image during a case.There was a 15 minute delay while replacing the device.There is no report of adverse consequences as a result.
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Search Alerts/Recalls
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