The complaint stent was not returned so the complaint could not be confirmed and an investigation of the complaint device itself could not be performed.The stent was implanted as a bare stent.All covered cp stents are inspected for proper covering attachment in final inspection.A sample from each lot is tested for covering strength.The sample from this lot failed at 2.64lbs, well above the 1.5lb minimum.The production traveler (dhr) was reviewed and no issues were found.All devices in this lot met the criteria for release and distribution.There are no other associated complaints with this lot of devices or with the components used on the devices.According to the report sent by the user facility, this device was being used off label for an unapproved indication.The physician listed on the patient record is performing procedures through a fellowship.Based on information from the physician / user facility the covering came off in the introducer, which is typically related to the physician not following the instructions for use by using the supplied tools to defeat the hemostasis valve.It is also unknown as to what size and type of catheter was used for this procedure.If the balloon catheter used was too small, the stent would have been crimped down below it's rated size makeing the stent zigs overlap where the adhesive spots are located.Additional information was requested, but none was received.
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