The reported issue was confirmed.The root cause of the reported issue could not be determined.A potential root cause of the reported issue could be user related due to inadequate securement of power cord to system.However, this cannot be confirmed.A dhr review is not required as the serial number is unknown.Based on the results of the investigation, no additional actions are needed.The device was returned for evaluation.The lot number is unknown; therefore, the device history record could not be reviewed.The instructions for use were found adequate and state the following: the power cord assembly for the bd sensica¿ urine output system plugs into the base of the stand.The cable tie is provided for convenience in keeping the power cord attached to the system.The tie is connected to the power plug at the plug end.Additional slots in the cable tie allows the cable to be used to tie the entire power cord assembly to the system stand.Correction: d,f,h.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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