Catalog Number EVLT55OPS |
Device Problems
Fracture (1260); Melted (1385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/05/2022 |
Event Type
malfunction
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Event Description
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An end user reported an issue with an evlt kit, with spotlight ops sheath 55cm.The user reported that the markings on the fiber were printed wrong, and reportedly, too close to the fiber tip, resulting in the tip not coming out of the sheath when locking in the fiber at the black markings.During the procedure, the sheath burned/melted while inside the patient.The fiber and sheath were removed with no issues, and when examined , it appeared the fiber was bent/kinked at the same location of the sheath burn/melt.The devices were replaced with new of the same and the procedure was successfully completed.Post procedure, the patient had an ultrasound, at which time no fragments were notes.A second ultrasound was performed the next day, and again no fragments were noted.
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Manufacturer Narrative
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The reported device has yet to be returned to the manufacturer for a device evaluation.An investigation into the root cause for product problem is currently in progress.The results of the investigation will be sent via a follow up medwatch.Reference (b)(4).
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Manufacturer Narrative
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Eight (8) unused/unopened evlt fiber kits labeled as ln 5728621 was received from this customer associated with reported complaint event.There have been no used fiber complaint sample returned and the burned sheath was also not returned, however, the end user provided a picture.The evaluation of all eight (8) returned complaint samples for packaging lot 5728621 (and investigation per ncr11550) confirmed that all fiber units packaged had incorrect 25cm size fiber instead of the correct 55cm fiber.The investigation identified that 25cm fiber (item # 11408002, ln 71986 [sln w19-0139/06]) was incorrectly issued to the 55cm packaging job 5728621, where 55cm fiber (item # 11408003, ln 77701 [sln w21-0032/11]) was supposed to be issued.Both fiber assembly item numbers were assembled by our contract manufacturer c-technologies.Scar004588 was sent to c-technologies for a device history records review of supplier lots w19-0139/06 and w21-0032/11.The response from c-technologies stated the dhr review showed no anomalies during assembly of the product.The customer's reported complaint description of fiber markings were incorrect was confirmed, based on evaluation of the returned complaint samples, the root was determined to be a manufacturing non-conformance in issuing of 25cm evlt ops fibers to the 55cm evlt ops packaging job 5728621.Correction/corrective actions: manufacturing was made aware of this event and the other similar reported occurrences.Ncr11550 was opened to investigate the reported complaint that the site marker location was incorrect, i.E.Shorter than the expected 55cm length.It was determined that the issue in question was not an incorrect marking on the fiber but rather issuance of an incorrect size fiber to the packaging job.Specifically, investigation has determined that job 5728621 was packaged with 25cm fibers instead of the required 55cm fibers.A field action has been initiated to recall lot 5728621 from the field; reference pir p019815.Based on this field action, capa(b)(6) was initiated to further investigate root cause of this manufacturing non-conformance and identify/implement any corrective actions.Labeling review: the directions for use (16651420-01) which is supplied to the end user with the reported catalog number contains the following statements: precaution - prior to and during use, avoid damaging the fiber by striking, stressing or excessive bending.Do not coil the fiber tighter than a radius of 60mm.- the positions of the sitemarks on the venacure evlt fiber have been matched to the introducer sheath provided in the evlt procedure kit.Alternative sheaths must not be substituted operational instructions - advance the venacure evlt optical fiber through the spotlight ops sheath until the distal sitemark on the optical fiber is coincident with the compression clamp (back of sheath) caution: do not use excessive force to introduce the optical fiber.Use ultrasound to confirm that the spotlight ops is correctly positioned if strong resistance is encountered.- use ultrasound guidance in conjunction with the echogenic tip of the spotlight ops sheath to confirm that the tip of the sheath is 1-2 cm below the junction with the deep vein system.- while keeping the optical fiber in its location, withdraw the sheath until the compression clamp is coincident with the proximal sitemark on the optical fiber.- tighten the compression clamp.A review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Reference pr(b)(6).
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Search Alerts/Recalls
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