Philips has investigated the reported problem.Philips has completed a good faith effort to get further information regarding patient outcome and sequence of events of the reported problem.However, the customer has not provided any additional information.Initially, information was received that the patient sustained harm, but the extent of the harm is unknown.The customer initially contacted philips for additional patient restraints which have since been provided in the form of patient straps.According to the available information provided by the customer the patient was not secured to the table and rolled off.As no additional information is provided for investigation, philips is closing this complaint and this event will be included in the post market surveillance trend analysis.
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