A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device met all specifications at the time of shipment.It has been over 9 years since the subject device was manufactured.Based on the results of the legal manufacturer¿s investigation, the rubber was torn off, likely due to the handling of the device and external factors.However, a definitive root cause could not be determined.During inspection and testing, service confirmed the customer's reported leak and found it was due to a break in the curved rubber, caused by external factors.In addition, the insertion tube and universal cord were crushed, and there was a stain on the image guide bundle.Paint on the control section was bubbling.Several of the device components demonstrated scratches from external factors.Per the legal manufacturer, these other device issues identified by service have no potential to cause or contribute to death or serious injury if the malfunctions were to recur.Olympus will continue to monitor field performance for this device.
|