On (b)(6) 2022, the customer's wife contacted acorn stairlifts, inc.Requesting that the stairlift be modified for her husband due to his health condition changing.He had become an amputee, loss of his leg, within the last year.She stated that on (b)(6) 2022, her husband had fallen on the landing and sustained a broken ankle.She communicated his account: "he has one leg, he was trying to get off the stairlift and had to get on his wheelchair but he lost the balance on the one leg he has and he completely fell.He broke his ankle and we had to call the ambulance to go to the hospital.So he's in the hospital now.".
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