It was reported by the customer that his mother was using the rollator device a few weeks ago to ambulate in the house, fell and injured her left ankle.Per the customer his mother was walking with the rollator to let the dog out' and went to use the brakes but the left side brake would not catch and his mother fell to the floor on her left side.Per the customer she was able to get up on her own but experienced pain post fall.Per the customer his mother went to her primary care physician and was referred to a foot specialist after imaging showed a bone chip and was diagnosed with a sprained ankle.Per the customer his mother has been in a walking boot that was given by the foot specialist since the fall.The customer is reporting that his mother is doing better.Due to the reported incident and in an abundance of caution, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
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