Model Number CNS-6201A |
Device Problems
No Display/Image (1183); Electrical /Electronic Property Problem (1198)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/31/2022 |
Event Type
malfunction
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Event Description
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The biomedical engineer (bme) reported that the central nurse's station (cns) display monitor screen at the nurses station just turned black, the bme tried rebooting the cns, but it remained black.No patient harm was reported.The bme found that it was due to a bad power brick that was going to this display monitor screen and replaced the power brick to the display monitor screen and the display monitor screen is working and issue is resolved.
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Manufacturer Narrative
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The biomedical engineer (bme) reported that the central nurse's station (cns) display monitor screen at the nurses station just turned black, the bme tried rebooting the cns, but it remained black.No patient harm was reported.The bme found that it was due to a bad power brick that was going to this display monitor screen and replaced the power brick to the display monitor screen and the display monitor screen is working and issue is resolved.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 if additional information becomes available.
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Event Description
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The biomedical engineer (bme) reported that the central nurse's station (cns) display monitor screen at the nurses station just turned black, the bme tried rebooting the cns, but it remained black.No patient harm was reported.The bme found that it was due to a bad power brick that was going to this display monitor screen and replaced the power brick to the display monitor screen and the display monitor screen is working and issue is resolved.
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Manufacturer Narrative
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The biomedical engineer (bme) reported that the central nurse's station (cns) display monitor screen at the nurses station just turned black, the bme tried rebooting the cns, but it remained black.No patient harm was reported.The bme found that it was due to a bad power brick that was going to this display monitor screen and replaced the power brick to the display monitor screen and the display monitor screen is working and issue is resolved.Service performed: on nihon kohden technical services (nk ts) follow up, the customer reported that the issue was caused due to a bad power brick that was going to the display.When the customer used a known working spare power brick the power was restored back to the monitor.Customer was advised to purchase a power brick to replace the degraded one.Investigation summary: the cause of the issue was found to be a degraded elo power brick.This is a non-nk manufactured accessory.The reported issue does not require further investigation through capa process since the issue was caused due to a degraded accessory and not an nk device deficiency/malfunction.Manufacturer narrative b4: date of this report g3: date received by manufacturer g6: type of report h2: if follow-up, what type? h10: additional narrative/data.
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Search Alerts/Recalls
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