The root cause cannot be identified.There was limited device-specific information provided, the batch number provided at intake is not a valid batch for thermacare heat wraps.Without a valid batch reference number a manufacturing and technical evaluation cannot be completed for the wrap involved in this case.There is not a product quality-related trend identified for the subclass adverse event safety request for investigation.The manufacturing operation employs quality control procedures, which include in-process testing, thermal testing, and visual inspection, to ensure the quality of the packaged product.This is an adverse event for a burn to the consumers' abdomen.A risk calculation cannot be determined as there is no reasonable suggestion of a device malfunction.
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On (b)(6) 2022, a spontaneous report from the united states was received via telephone regarding a 41-year-old female who was using a thermacare neck/shoulder/wrist heat wrap.Medical history included diabetes, hypertension, and allergies to erythromycin and bactrim (trimethoprim/sulfamethoxazole).Concomitant products included an unspecified antihypertensive.On (b)(6)2022, the consumer applied the thermacare neck/shoulder/wrist heat wrap to her abdomen for approximately 1 hour.She fell asleep with the device on.On (b)(6) 2022, she woke up with a burning sensation.She removed the heat wrap and she had a red burn at the application site.On (b)(6) 2022, she went to an emergency room (er).She was told that she had a 3rd degree burn and was prescribed an oral antibiotic.On (b)(6) 2022, she returned to the er due to her wound opening.The wound was cleaned, and she was prescribed an antibiotic ointment.She was advised to have a follow-up visit if her symptoms did not improve.As of (b)(6) 2022, the consumer's skin was closed, intact, red, tender to the touch, and she and not been seen for further evaluation.
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