Catalog Number 08836736190 |
Device Problems
Improper or Incorrect Procedure or Method (2017); Non Reproducible Results (4029)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 07/15/2022 |
Event Type
malfunction
|
Manufacturer Narrative
|
Calibration and qc were acceptable.No sample quality issues were identified by the customer.The customer stated the reagent was a "replenished reagent" with the rest of "several exhausted reagents." the investigation is ongoing.
|
|
Event Description
|
The initial reporter complained of discrepant results for 1 patient sample tested for elecsys probnp ii (probnp ii) on a cobas 8000 e 602 module.The initial result was 17.59 pg/ml with a data flag.Due to the data flag, the sample was repeated with a result of 12548 pg/ml.This result was reported outside of the laboratory where it was believed to be incorrect.On (b)(6) 2022 the sample was repeated with a result of 65 pg/ml.The e602 module serial number is (b)(4).
|
|
Manufacturer Narrative
|
The customer mixed excess reagent material from previous reagent packs with the current reagent pack.Product labeling states: "the reagents in the kit have been assembled into a ready-for-use unit that cannot be separated." the investigation determined the event was due to off-label use at the customer site as reagent material should not be mixed.
|
|
Search Alerts/Recalls
|